Delivery Information

PLEASE READ THE DELIVERY TERMS & CONDITIONS CAREFULLY BEFORE ORDERING FROM THIS WEBSITE:

ORDER PROCESSING

Order processing and fulfillment will not begin until we receive a confirmed order and full payment.

ORDER TRACKING & FULFILLMENT

Order tracking information is provided via email on confirmation of your order. Your Aurora Band will be dispatched from our warehouse in Cape Town (Tokai) and delivered within 2-5 working days.

We use uAfrica’s shipping solution which streamlines delivery by providing access to multiple South African couriers on one platform. Based on your location, your Aurora Band will be delivered by either Courier IT, Dawn Wing or The Courier Guy.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence, our Team will contact you via email or telephone to provide updated delivery times.

PRODUCT AVAILABILITY

Lead-time is dependent on stock availability. Should we have stock available, every reasonable attempt will be made to dispatch your order within 48 hours of payment validation and clearance.

Should the product not be in stock, we will contact you via email and/or telephonically to provide a revised shipping schedule.